Claim for damage to your vehicle - GOV.UK

You may be able to claim compensation if your vehicle has been damaged by a road. The organisation you contact depends on where the road is and the type of road ... Skiptomaincontent CookiesonGOV.UK Weusesomeessentialcookiestomakethiswebsitework. We’dliketosetadditionalcookiestounderstandhowyouuseGOV.UK,rememberyoursettingsandimprovegovernmentservices. Wealsousecookiessetbyothersitestohelpusdelivercontentfromtheirservices. Acceptadditionalcookies Rejectadditionalcookies Viewcookies Youcanchangeyourcookiesettingsatanytime. Hidethismessage Coronavirus(COVID-19) Latestupdatesandguidance Home Motorwaysandmajorroads Claimfordamagetoyourvehicle Youmaybeabletoclaimcompensationifyourvehiclehasbeendamagedbyaroad.Theorganisationyoucontactdependsonwheretheroadisandthetypeofroad. Youcannotclaimcompensationifdebrisfromanothervehiclecausedthedamage.Contactyourinsurerinstead. Howtomakeaclaim Contacttheorganisationresponsibletotellthem: whatthedamagewas whyyouthinktheyareresponsible thespecificlocationwherethedamagetookplace-theroadnameandthenearestmarkerpostnumberorfeaturewhichidentifiesthepartoftheroadyouwereon thedateandtimethedamagewascaused Trespassingonamotorwayisacriminaloffence.Donotvisitortrytophotographthelocationwhereyourvehiclewasdamaged. England Londonredroutes Checkiftheroadisaredroute.Ifitis,contactTransportforLondonaboutcompensation. TransportforLondoncustomerservices Telephone:03432221234 8amto8pm,MondaytoSundayincludingpublicholidays Findoutaboutcallcharges MostA-roadsandmotorways CheckifHighwaysEnglandmanagestheroadyourcarwasdamagedon.Ifitdoes,contactHighwaysEnglandforcompensation. HighwaysEngland Telephone:03001235000 24-hourservice [email protected] Findoutaboutcallcharges OtherEnglishroads Contactthelocalcouncilthatmanagestheroadtoaskaboutcompensation.Youcanseewhichcouncilmanagestheroadifyouknowthepostcodewhereyourvehiclewasdamaged. Youcanalsoreporttheproblemwiththeroadtoalertotherdrivers. Scotland MostA-roadsandmotorways(‘trunkroads’) ReporttheproblemtoTrafficScotland.Youcanthenaskthemhowtoapplyforcompensation. TrafficScotland Telephone:08000281414 24-hourservice [email protected] Findoutaboutcallcharges OtherScottishroads Contactthelocalcouncilthatmanagestheroadtoreporttheproblem.Youcanthenaskthecouncilaboutcompensation. Wales MostA-roadsandmotorways(‘trunkroads’) CheckifTrafficWalesmanagestheroadyourcarwasdamagedon.Ifitdoes,contactTrafficWalesforcompensation. TrafficWales Telephone:03001231213 [email protected] Findoutaboutcallcharges OtherWelshroads Contactthelocalcouncilthatmanagestheroadtoreporttheproblem.Youcanthenaskthecouncilaboutcompensation. NorthernIreland ApplyonlinetotheDepartmentforInfrastructuretoclaimcompensationforalltypesofroads. Relatedcontent Reportapothole COVID-19vaccinations BookyourcoronavirusvaccinationandboosterdoseontheNHSwebsite Explorethetopic Motorwaysandmajorroads Isthispageuseful? Maybe Yesthispageisuseful Nothispageisnotuseful Thankyouforyourfeedback Reportaproblemwiththispage Close HelpusimproveGOV.UK Don’tincludepersonalorfinancialinformationlikeyourNationalInsurancenumberorcreditcarddetails. Whatwereyoudoing? Whatwentwrong? Send Close HelpusimproveGOV.UK TohelpusimproveGOV.UK,we’dliketoknowmoreaboutyourvisittoday.We’llsendyoualinktoafeedbackform.Itwilltakeonly2minutestofillin.Don’tworrywewon’tsendyouspamorshareyouremailaddresswithanyone. Emailaddress Sendmethesurvey